The most frustrating thing about sending multiple copies of the same thing to a variety of people (or maybe the same people over and over again) is realizing on the second to last email that there is an error in your attachment. A dash where a comma should be. A plural non-possessive that should have been a plural possessive or singular. Or, in this particular case, a missed merge field. Personalized letters are significantly simpler if you know how to use a spreadsheet to fill in the blanks (and write your letter so none of the blanks need to be adjusted post-merge). However, there is no special technology to prevent you from, say, using a form letter and hand updating data that wasn't on your spreadsheet and missing a merge field in the concluding paragraph so it reads, "blah, blah, blah {Institution Name} blah blah." Yup. Definitely feels personal now. Ugh. Technology, I love and hate you. ~Heather **Update, 1 minute later** Definitely posted this to a gro...
Ashburn, the latest frontier. These are the voyages of adventurer Heather; her continuing mission to explore strange new worlds. To seek out life for her suburban family, to boldly go through foster care adoption.